Return Policy
Review our procedures for returns and refunds of garden products and services.
Last updated:
1. Overview
Brizelonvrizelon is committed to customer satisfaction. This Return Policy outlines the procedures and conditions for returning products and requesting refunds for services purchased through our website or at our location.
2. Product Returns
We accept returns of unopened and unused garden products within 30 days of purchase. To be eligible for a return, the product must be in its original packaging and condition. Proof of purchase is required for all returns.
- Contact us within 30 days of receiving your product to initiate a return.
- Products must be returned to our office at 8 S Entrance Rd, Grand Canyon Village, AZ 86023.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
- Refunds will be processed within 7 business days after receiving and inspecting the returned product.
- Non-returnable items include opened products, custom orders, and perishable goods.
3. Service Refunds
If you are not satisfied with a landscaping service provided by Brizelonvrizelon, please contact us within 7 days of service completion. We will review your request and, if appropriate, offer a partial or full refund, or schedule a corrective service visit.
- Refunds for services are considered on a case-by-case basis.
- Requests must be made within 7 days of service completion.
- Refunds are issued to the original payment method.
- We reserve the right to refuse refunds for services that were completed as described and agreed upon.
4. Exchanges
We offer exchanges for defective or incorrect products. If you receive a product that is damaged, defective, or not what you ordered, please contact us within 7 days of receipt. We will arrange for a replacement or exchange at no additional cost.
5. Exceptions
The following items are not eligible for return or refund:
- Opened or used products
- Custom orders
- Perishable goods
- Services completed as described and agreed upon
6. Return Process
To initiate a return or refund, please contact our customer service team at assist@brizelonvrizelon.world or call +1 928-638-7888. Provide your order number, details of the product or service, and reason for the return or refund request. Our team will guide you through the process and provide instructions for returning products or resolving service issues.
7. Changes to This Policy
We reserve the right to update or modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. The updated version will be indicated by an updated "Last Updated" date at the top of this page.
8. Contact Information
If you have any questions about our Return Policy, please contact us at:
Brizelonvrizelon
8 S Entrance Rd, Grand Canyon Village, AZ 86023
Phone: +1 928-638-7888
Email: assist@brizelonvrizelon.world